Terms of Service
1. Who we are
These terms are a contract between you and [[COMPANY_NAME]], [[ADDRESS]] ("we", "us"). Contact: [[EMAIL]]. Full company details are in the Imprint.
2. The game
Katana Inu: Moonfall is a free-to-play browser game. You can play the whole game without paying. Optional purchases only speed things up or add cosmetic or convenience items. We start a guest account for you automatically; no email or password is needed.
We keep improving the game, so features, content and balance may change. We will not remove something you paid for without offering an equal replacement or a refund of the unused part.
3. Pearls (virtual currency)
- Pearls are a virtual in-game currency. They have no real-money value and are not legal tender, e-money or a financial product.
- Pearls are not transferable to other players or accounts and cannot be sold or traded.
- Pearls cannot be exchanged back into money or anything outside the game. This does not limit your rights under section 7 and our Refund Policy.
- You get a licence to use Pearls and items inside the game. You do not own them.
- Pearls do not expire while your account exists.
4. Purchases and prices
Every purchase has a fixed price shown before you buy. All prices include any VAT or sales tax that applies; the final amount, including tax, is shown on the Stripe checkout page before you pay. There are no loot boxes and no random paid rewards: you always know exactly what you get.
The contract is made when you press the button labelled with the price (for example "Buy for €4.99") and the payment succeeds. Payments are processed by Stripe. We never see your full card details.
After payment we deliver the item to your account straight away and give you a receipt that includes your consent described in section 5.
5. Right of withdrawal (EU/EEA and UK consumers)
As a consumer you normally have 14 days to withdraw from a contract without giving a reason. For Pearls and other digital content that we deliver immediately, your right of withdrawal ends once delivery has started, provided that before buying you (a) expressly agreed that we start delivery straight away and (b) confirmed that you know you lose your right of withdrawal (Art. 16(m) Directive 2011/83/EU; in Germany § 356(5) BGB).
We ask for this consent with a checkbox that is not ticked in advance: "I agree that delivery starts immediately and I lose my right of withdrawal." Without the tick you cannot buy.
If delivery has not started, you can still withdraw by telling us at [[EMAIL]] with your Guest ID. We then refund the full amount within 14 days.
6. Cancellation and refunds
One-time purchases do not renew. Time-limited items (for example a 30-day pass) end on their own and do not renew automatically.
Amounts already paid are generally not refunded. If you used only part of what you paid for, we may refund the unused portion on request; the usage shown in your account is what counts. Pearls that were spent and items that were used are consumed. Exceptions are at our discretion, case by case. Details: Refund Policy.
If you paid but did not receive what you bought, we deliver it automatically or, if that is not possible, refund you in full.
7. Your statutory rights
Nothing in these terms limits rights you have under mandatory consumer law in your country, including your rights if digital content is faulty or not delivered.
8. Children
If you are under 18, or a minor where you live, you may only make purchases with the permission of a parent or guardian. Parents: please contact us at [[EMAIL]] if a purchase was made without your permission.
9. Fair play
Do not cheat, use bots, exploit bugs, attack our servers or try to buy Pearls or items outside the official shop. If you do, we may reset the affected progress or close the guest account. Before closing an account with unused paid content we will tell you why, unless the law prevents it.
10. Your account and deleting it
Your progress is linked to a guest account on this device and browser. If you clear your browser data or change device, your progress may be lost. Keep your Guest ID if you want us to help you recover it. You can ask us to delete your account and data at any time (see the Privacy Policy). Deleting your account removes unused Pearls and items; ask for a refund of the unused portion first if you want one.
11. Liability
We provide the game with reasonable care. We are fully liable for intent, gross negligence, and injury to life, body or health, and as required by mandatory law. Otherwise our liability is limited to foreseeable damage typical for this kind of contract.
12. Changes to these terms
We may update these terms, for example when the game or the law changes. We will show the new version in the game before it applies. Changes do not affect purchases you already made.
13. Law and disputes
These terms are governed by the law of [[GOVERNING_LAW]]. If you are a consumer, you keep the protection of the mandatory laws of the country where you live, and you can bring a claim in the courts there. We are not obliged and not willing to take part in dispute resolution proceedings before a consumer arbitration board.